Refunds
Return and Refund Policy for M S INDUSTIRES
Thank you for choosing M S Industries. We aim to provide you with high-quality products and exceptional service. Please review our return policy below.
Returns
- You have 10 days from the date of receiving your item to return it. To qualify for a return, the bag must be unused and in its original packaging.
To initiate a return, please contact our customer service team at info@risenstyle.com or call us at 9910556818 to obtain a Return Merchandise Authorization (RMA) number. Once approved, you’ll receive detailed instructions on how to proceed with the return.
Refunds
Upon receiving and inspecting your returned item, we will notify you of the status of your refund. If approved, the refund will be processed and credited to your original method of payment within [number of days] days.
Please note that shipping costs are non-refundable. If a refund is issued, the cost of return shipping will be deducted from your refund.
Exchanges
At this time, we do not facilitate direct exchanges. If you require a different item, please follow the return process for a refund and place a new order.
Damaged or Defective Items
If you receive a damaged or defective bag, please contact us immediately at info@risenstyle.com or 9910556818. We will work swiftly to resolve the issue, which may involve a replacement or refund, depending on the situation.
Contact Us
For any inquiries or concerns regarding our return and refund policy, please reach out to us at info@risenstyle.com or call us at 9910556818. Our dedicated team is here to assist you.
Exchanges
If you require an exchange for the same item, contact us to discuss the exchange process.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to resolve the issue promptly.
Contact Us
If you have any questions about our return and refund policy, please contact us at [info@risnstyle.com or 9910556818].
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Need help?
Contact us at {info@risenstyle.com or 9910556818 } for questions related to refunds and returns.
